Términos y Condiciones

Terms and Conditions

Terms Conditions
PLEASE NOTE: THE SECTION OF THESE TERMS OF USE ENTITLED “DISPUTE RESOLUTION” CONTAINS AN ARBITRATION CLAUSE THAT REQUIRES DISPUTES TO BE ARBITRATED ON AN INDIVIDUAL BASIS AND PROHIBITS CLASS ACTION CLAIMS. IT AFFECTS HOW DISPUTES BETWEEN YOU AND BRILLO MIAMI ARE RESOLVED. BY ACCEPTING THESE TERMS OF USE, YOU AGREE TO BE BOUND BY THIS ARBITRATION PROVISION. PLEASE READ IT CAREFULLY.

PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES (DEFINED BELOW) ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY MANNER.

Terms and Conditions (“Terms”)

Effective date: 01/01/2021
Please read on to learn the rules and restrictions that govern your use of our website(s), products, services and applications (the “Services”). If you have any questions, comments, or concerns regarding these terms or the Services, please contact us.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

Use of Site

Your use of this Website is governed by these terms and conditions. Please take a few minutes to review these terms and conditions. Your use of this Website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, please do not use this Website.

Children under the age of 13 may not use this Website and parents or legal guardians may not agree to these Terms of Use on their behalf. If you are under the age of 18 but at least 13 years of age, you may use this Website only with the consent of and under the supervision of a parent or legal guardian who agrees to be bound by the Terms of Use. If you are a parent or legal guardian agreeing to these Terms of Use on behalf of a child between the ages of 13 and 18, you agree that you are fully responsible for use of this Website by that child.

You agree to indemnify, defend, and hold harmless Guitla USA LLC, its parent, subsidiaries, and affiliates and their respective officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violations of these terms and conditions or any activity related to your account (including negligent or wrongful conduct), by you or any other person accessing this Website by using your account.

By using this Website, you agree not to:

  • Abuse, threaten, harass, intimidate, defame, or impersonate other users.
  • Post or transmit (or cause to be posted or transmitted) any content that is obscene, pornographic, abusive, offensive, profane, infringing, defamatory, or violates any law or right of any third party.
  • Advertise to, or solicit, any user to buy or sell any products or services. Prior written consent is required from Guitla USA LLC to use any information obtained from this Website to contact, advertise to, solicit, or sell to any user of this Website.
  • Use scrapers, robots, spiders or any other means to access this Website for any purpose including either uploading viruses or other malicious code, preventing or restricting access to this Website, or imposing an unreasonable workload on our infrastructure.
  • Post, upload, submit, create, or make available any unsolicited e-mail or Spam to any users of this Website.
  • Create communication or solicitation designed or intended to obtain user account information such as passwords or any other private information from any user of this Website.
  • Utilize framing techniques to enclose any logo, trademark, or other proprietary information (including images, page layout, form, or text) of Guitla USA LLC without express written consent to do so. Meta tags or other hidden text may not be used with Guitla USA LLC’s name or trademark.
  • Use this Website for any illegal or unauthorized purpose, including violating any laws (including infringing any trade secrets, copyrights, trademarks, patents, or any other proprietary rights of any party) at the local, state, national or international level.

What about my privacy?
Guitla USA LLC  takes the privacy of its users very seriously. For the current Guitla USA LLC Privacy Policy, please visit our Privacy Policy.

The Children’s Online Privacy Protection Act (“COPPA”) requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13. We do not knowingly collect or solicit personally identifiable information from children under 13; if you are a child under 13, please do not attempt to register for the Services or send any personal information about yourself to us. Parents and legal guardians may not agree to these Terms or register for the Services on behalf of any children under the age of 13. If we learn we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us.

These Terms and Conditions May Change

Guitla USA LLC reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of this Website following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions each time you use this Website. The Terms of this agreement shall remain in full force and effect while you use this Website. We do reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.

Using the Services:
You may be required to sign up for an account and select a password and username. You promise to provide us with accurate, complete, and updated registration information about yourself. You may not select as your User ID a name that you don’t have the right to use, or another person’s name with the intent to impersonate that person. You may not transfer your account to anyone else without our prior written permission.

You represent and warrant that you are an individual of legal age to form a binding contract (or if not, you’ve received your parent’s or guardian’s permission to use the Services and gotten your parent or guardian to agree to these Terms on your behalf).

You will only use the Services for your own internal, personal, use, and not on behalf of or for the benefit of any third party, and only in a manner that complies with all laws that apply to you. If your use of the Services is prohibited by any applicable laws, then you aren’t authorized to use the Services. We can’t and won’t be responsible for your using the Services in a way that breaks the law.

You will not share your account or password with anyone, and you must protect the security of your account and your password. You’re responsible for any activity associated with your account.

You may have multiple accounts, but Guitla USA LLC strictly forbids the use of multiple accounts for the same sole user or the use of one account for multiple users for the purpose of earning more rewards.

By using the Services, you will automatically be deemed to have opted in to receive e-mail communication from us. When you sign in for the first time, your preferences will be set to automatically publish all social interactions to other social networks. However, you will be able to edit these preferences at any time under “Settings.”

Contact Us
If you have any questions about these Terms, please contact us by carlos@guitlausa.com.

Privacy Policy
Our tough security and privacy policy keep your trusted information safe and private. Information can only be accessed by staff to assist you; access is only available to third parties if you have given written permission or are to assist in criminal investigations.

Guitla USA LLC is the sole owner of the information collected on this site and we guarantee that we will not sell, share, or rent your information to any outside parties.

COLLECTING INFORMATION
By using Guitla USA LLC you authorize us to collect, store and use your personal information to

. Process your orders;
. Process your membership registration;
. Assist you in a customer service inquiries;
. Send you promotional material;
. Identify you on our forums;
. Assist in calculating commissions for; affiliate, dropship, wholesale, or review programs;
. Verify your identity with our payment partners.

WHAT INFORMATION DO WE COLLECT AND STORE?
Registered email/ password /nickname/ IP address/ the date and time/ browser and operating system/ the URL you requested/ your PayPal email / your PayPal shipping address and other information. Some examples of why we need this information include assisting in pre-orders, delivery, payment verification, promotions and newsletters, statistics on website use to aid in improving our customer experience and offering the most popular products. To contact you about sales, special offers and new site features, unless you have elected not to receive promotional communications in connection with this website. If you no longer want to receive our newsletter,  you can click the unsubscribe link.

Note: No one other than yourself can access your password, including our staff.

Guitla USA LLC 
2500 NW 79th Ave Suite 243 
Doral, FL 33122
Ph. +1 786 799-3032

Copyright Notice

All of the content you see on this Website, including, for example, but not limited to, all of the page headers, images, illustrations, graphics, audio clips, and text (referred to herein as the “Content”) is the exclusive property of GUITLA USA LLC and/or is subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by GUITLA USA LLC, by one of its affiliates or by third parties who have licensed or assigned their rights, interests and/or materials to GUITLA USA LLC. The entire Content of this Website is copyrighted as a collective work under U.S. and other applicable copyright laws, and GUITLA USA LLC owns a copyright in selection, coordination, arrangement, and enhancement of the Content. The Content of this Website, and the Website as a whole, are intended solely for the personal and non-commercial use of the users of our site. As such a user, you may download, print and store selected portions of the Content, but only if (1) you use any such copies of the Content only for your own personal and non-commercial use, (2) you do not copy or post the Content on any network computer or broadcast the Content in any media and/or in any form or format, (3) you do not modify or alter the Content in any way, or delete or change any copyright or trademark notice, and (4) you properly credit any intellectual property rights to GUITLA USA LLC. No right, title or interest in any downloaded or copied materials are transferred to you as a result of any such downloading or copying. GUITLA USA LLC reserves complete title and full intellectual property of rights in any Content you download from this Website. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining the express written permission of DEMDACO.

Returns, Refunds and Disputes Policy

We want you to be completely satisfied with your purchase at guitlausa.com, we are committed to providing customers with the most pleasant shopping experience possible. We are always available and happy to help with any questions. We do not accept returns and do not issue refunds. For any dispute, you must first contact us within 30 days of purchase through our mail carlos@guitlausa.com.

Shipping Policy
Once the order process is finished, the processing and delivery time is in 3 business days.

Links

Guitla USA LLC is not responsible for any outside sites, services or other materials linked to or from this Website, does not necessarily share the opinions of statements residing on links to or from this Website, and disclaims all liability for any injury you may experience by viewing or using such materials.

Colors

We have done our best to display as accurately as possible the colors of the products shown on this Website. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

Product & Pricing Information

We make all reasonable efforts to provide information on this Website that is accurate and complete; however, pricing and typographical errors may occur, or information may be out of date. There may be information about products, their availability, or their prices that may be inaccurate or incomplete. We reserve the right to correct any such information without prior notice (including after you have submitted your order). The prices displayed on this site are quoted in U.S. Dollars and are valid and effective only in the United States.

Product Availability

Merchandise availability on our website is not guaranteed as it may be low in stock. If merchandise is not available by the time your order processes, we will notify you of this via e-mail. You will receive a shipping confirmation e-mail once your items have shipped.

E-mails, Comments & Testimonials

We welcome your comments regarding this Website. However, any comments, feedback, notes, messages, ideas, testimonials, suggestions, or other communications (collectively, “Comments”) sent to this Website shall be and remain the exclusive property of Guitla USA LLC. Your submission of any such Comments shall constitute an assignment to Guitla USA LLC of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Guitla USA LLC will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any Comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, products ideas, computer code or original artwork.

Privacy Policy

Keeping your personal information secure and ensuring your understanding of how we use that information is important to us at GUITLA USA LLC® . Our goal is to help you understand how the personal information you choose to share with us through this Website is collected, used, and maintained. You may review the GUITLA USA LLC Online Policy Statement at any time by clicking on the Privacy Policy link appearing at the bottom of this Website.

Guests and Registered Users

You can visit this Website to read about our company, its products, and services, use our dealer locator or other features, all without providing any personal information. We may collect anonymous, aggregate information about how this Website is accessed by you, such as IP address, referring site, domain name and time spent at this site or Web pages visited.


Categories of Information Collected

 

Registration Information

Some of the features on this Website require registration before you can use them. If you register to use this Website, you choose to provide us with certain personal information such as your name, address, e-mail address and telephone number. You may update registration information online and you may also change your password at any time.

Guest Registration Information

This website may allow you to do some activities, including purchasing product, as a guest. When ordering as a guest, you will need to provide us with certain personal information such as your name, address, e-mail, and telephone number. Such personal information will persist in our back-office systems indefinitely in order to fulfill your order, accept product returns, support record keeping, and other purposes that we deem to be required. We will purge credit card information for purchases entered as a guest after a reasonable period of time, typically not to exceed 120 days from the last transaction date.

Service and Transaction Information

When you use a password, name, or a similar identifier to access this Website, we will recognize your identifier and may collect various categories of information about you such as information you give us, data related to your use of this Website and its services and information about your transactions, interactions, and communications with us. We may collect such information regardless of whether you are accessing the site as a guest or as a registered user.


Use of Collected Information

We do not sell or market your personal information of personalized data to other organizations. The personal information you provide and the personalized data you create and save on the site is used to provide better service to you and to inform you of products, services or other opportunities that may be available. This may include disclosure of such information to employees, representatives, officers, agents, affiliates, government and regulatory entities, third parties, and service providers. Such information and data will also be used to administer our business, the site, and our services in a manner consistent with this privacy statement. If you provide us with your name, address, telephone number or e-mail address, or have done so in the past, GUITLA USA LLC may contact you by telephone, mail or e-mail. We may contact you for customer service purposes including contacting customers who have not checked out to follow up on abandoned shopping carts or to see if there was a problem with their use of the site. You may opt-in or opt-out of this arrangement either through this Website or by contacting us by any of the methods listed at the bottom of this policy.

GUITLA USA LLC adheres to a strict privacy code regarding children and does not knowingly accept personal information from a child. If it is brought to our attention that a subscriber is under age, we will immediately remove all personal and identifiable information from our records in compliance with the Online Children’s Privacy Protection Act of 1998. In addition, we will not disclose this information to any other companies.


Aggregate Information

If you anonymously visit or browse this Website without registering or logging on with a username, password or other registration code, we do not collect your personal information unless you disclose it to us (e.g., e-mail address). We may collect aggregate, technical information that tracks site use including browser type, IP address, domain name, number or type of pages visited and time spent on this site. We may use such information in a variety of ways including analyzing trends, visitor interests, or to improve the site.


Cookies

«Cookies» are small amounts of data that are stored on your computer. They find their way to your browser via a Web server and flag information about your activity on this Website. This information helps us improve this site and make it friendlier and easier to use. We never use cookies to save passwords, credit card numbers or other highly confidential information. If you reject cookies, you may still use this Website, but your ability to use some areas of our site may be limited.


Sharing Information with Third Parties

Guitla USA LLC may share your information with trusted partners to help perform statistical analysis, send you email or postal mail, provide you with our catalog, provide customer support, or arrange for deliveries.

Guitla USA LLC may also share your information if required to do so by law or in the good faith belief that such action is necessary to comply with law, protect and defend the rights and property of Guitla USA LLC, and under exigent circumstances designed to protect the personal safety of Guitla USA LLC, its customers, or the public.


Opt-Out Of Guitla USA LLC Communications

From time to time, we may send you various communications, including our catalogs, e-mail communications, marketing messages, and information messages.

To opt-out of receiving our e-mail communications, just click “UNSUBSCRIBE” at the bottom of any e-mail you’ve received.

Please note that even if you unsubscribe to our e-mail or direct mailing communications, we may still send you non-marketing messages from us relating to order confirmations and other transactional information.


Other Sites and Services

This Website may contain links to other Internet sites not under our directions or control. This privacy statement does not apply to those sites. We are not responsible for such sites, cannot control how such sites use personal information, cookies or other data, and their representations do not apply to this site. You should always review the privacy representations of those sites that you link to before you use them and particularly before you share personal information.


Security

GUITLA USA LLC maintains your personal information and data according to strict standards of security and confidentiality. Online access to your information is only possible through a secure (SSL capable) web browser. SSL capable web browsers support encryption technology, which helps prevent unauthorized users from viewing your account information as it travels over the Internet.


Policy Updates

GUITLA USA LLC may change and/or update this privacy statement at any time. Any changes or updates will be effective immediately upon posting to this Website.

Terms and Conditions

Terms Conditions
PLEASE NOTE: THE SECTION OF THESE TERMS OF USE ENTITLED “DISPUTE RESOLUTION” CONTAINS AN ARBITRATION CLAUSE THAT REQUIRES DISPUTES TO BE ARBITRATED ON AN INDIVIDUAL BASIS AND PROHIBITS CLASS ACTION CLAIMS. IT AFFECTS HOW DISPUTES BETWEEN YOU AND BRILLO MIAMI ARE RESOLVED. BY ACCEPTING THESE TERMS OF USE, YOU AGREE TO BE BOUND BY THIS ARBITRATION PROVISION. PLEASE READ IT CAREFULLY.

PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES (DEFINED BELOW) ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY MANNER.

Terms and Conditions (“Terms”)

Effective date: 01/01/2021
Please read on to learn the rules and restrictions that govern your use of our website(s), products, services and applications (the “Services”). If you have any questions, comments, or concerns regarding these terms or the Services, please contact us.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

Use of Site

Your use of this Website is governed by these terms and conditions. Please take a few minutes to review these terms and conditions. Your use of this Website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, please do not use this Website.

Children under the age of 13 may not use this Website and parents or legal guardians may not agree to these Terms of Use on their behalf. If you are under the age of 18 but at least 13 years of age, you may use this Website only with the consent of and under the supervision of a parent or legal guardian who agrees to be bound by the Terms of Use. If you are a parent or legal guardian agreeing to these Terms of Use on behalf of a child between the ages of 13 and 18, you agree that you are fully responsible for use of this Website by that child.

You agree to indemnify, defend, and hold harmless Guitla USA LLC, its parent, subsidiaries, and affiliates and their respective officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violations of these terms and conditions or any activity related to your account (including negligent or wrongful conduct), by you or any other person accessing this Website by using your account.

By using this Website, you agree not to:

  • Abuse, threaten, harass, intimidate, defame, or impersonate other users.
  • Post or transmit (or cause to be posted or transmitted) any content that is obscene, pornographic, abusive, offensive, profane, infringing, defamatory, or violates any law or right of any third party.
  • Advertise to, or solicit, any user to buy or sell any products or services. Prior written consent is required from Guitla USA LLC to use any information obtained from this Website to contact, advertise to, solicit, or sell to any user of this Website.
  • Use scrapers, robots, spiders or any other means to access this Website for any purpose including either uploading viruses or other malicious code, preventing or restricting access to this Website, or imposing an unreasonable workload on our infrastructure.
  • Post, upload, submit, create, or make available any unsolicited e-mail or Spam to any users of this Website.
  • Create communication or solicitation designed or intended to obtain user account information such as passwords or any other private information from any user of this Website.
  • Utilize framing techniques to enclose any logo, trademark, or other proprietary information (including images, page layout, form, or text) of Guitla USA LLC without express written consent to do so. Meta tags or other hidden text may not be used with Guitla USA LLC’s name or trademark.
  • Use this Website for any illegal or unauthorized purpose, including violating any laws (including infringing any trade secrets, copyrights, trademarks, patents, or any other proprietary rights of any party) at the local, state, national or international level.

What about my privacy?
Guitla USA LLC  takes the privacy of its users very seriously. For the current Guitla USA LLC Privacy Policy, please visit our Privacy Policy.

The Children’s Online Privacy Protection Act (“COPPA”) requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13. We do not knowingly collect or solicit personally identifiable information from children under 13; if you are a child under 13, please do not attempt to register for the Services or send any personal information about yourself to us. Parents and legal guardians may not agree to these Terms or register for the Services on behalf of any children under the age of 13. If we learn we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us.

These Terms and Conditions May Change

Guitla USA LLC reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of this Website following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions each time you use this Website. The Terms of this agreement shall remain in full force and effect while you use this Website. We do reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.

Using the Services:
You may be required to sign up for an account and select a password and username. You promise to provide us with accurate, complete, and updated registration information about yourself. You may not select as your User ID a name that you don’t have the right to use, or another person’s name with the intent to impersonate that person. You may not transfer your account to anyone else without our prior written permission.

You represent and warrant that you are an individual of legal age to form a binding contract (or if not, you’ve received your parent’s or guardian’s permission to use the Services and gotten your parent or guardian to agree to these Terms on your behalf).

You will only use the Services for your own internal, personal, use, and not on behalf of or for the benefit of any third party, and only in a manner that complies with all laws that apply to you. If your use of the Services is prohibited by any applicable laws, then you aren’t authorized to use the Services. We can’t and won’t be responsible for your using the Services in a way that breaks the law.

You will not share your account or password with anyone, and you must protect the security of your account and your password. You’re responsible for any activity associated with your account.

You may have multiple accounts, but Guitla USA LLC strictly forbids the use of multiple accounts for the same sole user or the use of one account for multiple users for the purpose of earning more rewards.

By using the Services, you will automatically be deemed to have opted in to receive e-mail communication from us. When you sign in for the first time, your preferences will be set to automatically publish all social interactions to other social networks. However, you will be able to edit these preferences at any time under “Settings.”

Contact Us
If you have any questions about these Terms, please contact us by carlos@guitlausa.com.

Privacy Policy
Our tough security and privacy policy keep your trusted information safe and private. Information can only be accessed by staff to assist you; access is only available to third parties if you have given written permission or are to assist in criminal investigations.

Guitla USA LLC is the sole owner of the information collected on this site and we guarantee that we will not sell, share, or rent your information to any outside parties.

COLLECTING INFORMATION
By using Guitla USA LLC you authorize us to collect, store and use your personal information to

. Process your orders;
. Process your membership registration;
. Assist you in a customer service inquiries;
. Send you promotional material;
. Identify you on our forums;
. Assist in calculating commissions for; affiliate, dropship, wholesale, or review programs;
. Verify your identity with our payment partners.

WHAT INFORMATION DO WE COLLECT AND STORE?
Registered email/ password /nickname/ IP address/ the date and time/ browser and operating system/ the URL you requested/ your PayPal email / your PayPal shipping address and other information. Some examples of why we need this information include assisting in pre-orders, delivery, payment verification, promotions and newsletters, statistics on website use to aid in improving our customer experience and offering the most popular products. To contact you about sales, special offers and new site features, unless you have elected not to receive promotional communications in connection with this website. If you no longer want to receive our newsletter,  you can click the unsubscribe link.

Note: No one other than yourself can access your password, including our staff.

Guitla USA LLC 
2500 NW 79th Ave Suite 243 
Doral, FL 33122
Ph. +1 786 799-3032

Copyright Notice

All of the content you see on this Website, including, for example, but not limited to, all of the page headers, images, illustrations, graphics, audio clips, and text (referred to herein as the “Content”) is the exclusive property of GUITLA USA LLC and/or is subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by GUITLA USA LLC, by one of its affiliates or by third parties who have licensed or assigned their rights, interests and/or materials to GUITLA USA LLC. The entire Content of this Website is copyrighted as a collective work under U.S. and other applicable copyright laws, and GUITLA USA LLC owns a copyright in selection, coordination, arrangement, and enhancement of the Content. The Content of this Website, and the Website as a whole, are intended solely for the personal and non-commercial use of the users of our site. As such a user, you may download, print and store selected portions of the Content, but only if (1) you use any such copies of the Content only for your own personal and non-commercial use, (2) you do not copy or post the Content on any network computer or broadcast the Content in any media and/or in any form or format, (3) you do not modify or alter the Content in any way, or delete or change any copyright or trademark notice, and (4) you properly credit any intellectual property rights to GUITLA USA LLC. No right, title or interest in any downloaded or copied materials are transferred to you as a result of any such downloading or copying. GUITLA USA LLC reserves complete title and full intellectual property of rights in any Content you download from this Website. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining the express written permission of DEMDACO.

Returns, Refunds and Disputes Policy

We want you to be completely satisfied with your purchase at guitlausa.com, we are committed to providing customers with the most pleasant shopping experience possible. We are always available and happy to help with any questions. We do not accept returns and do not issue refunds. For any dispute, you must first contact us within 30 days of purchase through our mail carlos@guitlausa.com.

Shipping Policy
Once the order process is finished, the processing and delivery time is in 3 business days.

Links

Guitla USA LLC is not responsible for any outside sites, services or other materials linked to or from this Website, does not necessarily share the opinions of statements residing on links to or from this Website, and disclaims all liability for any injury you may experience by viewing or using such materials.

Colors

We have done our best to display as accurately as possible the colors of the products shown on this Website. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

Product & Pricing Information

We make all reasonable efforts to provide information on this Website that is accurate and complete; however, pricing and typographical errors may occur, or information may be out of date. There may be information about products, their availability, or their prices that may be inaccurate or incomplete. We reserve the right to correct any such information without prior notice (including after you have submitted your order). The prices displayed on this site are quoted in U.S. Dollars and are valid and effective only in the United States.

Product Availability

Merchandise availability on our website is not guaranteed as it may be low in stock. If merchandise is not available by the time your order processes, we will notify you of this via e-mail. You will receive a shipping confirmation e-mail once your items have shipped.

E-mails, Comments & Testimonials

We welcome your comments regarding this Website. However, any comments, feedback, notes, messages, ideas, testimonials, suggestions, or other communications (collectively, “Comments”) sent to this Website shall be and remain the exclusive property of Guitla USA LLC. Your submission of any such Comments shall constitute an assignment to Guitla USA LLC of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Guitla USA LLC will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any Comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, products ideas, computer code or original artwork.

Privacy Policy

Keeping your personal information secure and ensuring your understanding of how we use that information is important to us at GUITLA USA LLC® . Our goal is to help you understand how the personal information you choose to share with us through this Website is collected, used, and maintained. You may review the GUITLA USA LLC Online Policy Statement at any time by clicking on the Privacy Policy link appearing at the bottom of this Website.

Guests and Registered Users

You can visit this Website to read about our company, its products, and services, use our dealer locator or other features, all without providing any personal information. We may collect anonymous, aggregate information about how this Website is accessed by you, such as IP address, referring site, domain name and time spent at this site or Web pages visited.


Categories of Information Collected

 

Registration Information

Some of the features on this Website require registration before you can use them. If you register to use this Website, you choose to provide us with certain personal information such as your name, address, e-mail address and telephone number. You may update registration information online and you may also change your password at any time.

Guest Registration Information

This website may allow you to do some activities, including purchasing product, as a guest. When ordering as a guest, you will need to provide us with certain personal information such as your name, address, e-mail, and telephone number. Such personal information will persist in our back-office systems indefinitely in order to fulfill your order, accept product returns, support record keeping, and other purposes that we deem to be required. We will purge credit card information for purchases entered as a guest after a reasonable period of time, typically not to exceed 120 days from the last transaction date.

Service and Transaction Information

When you use a password, name, or a similar identifier to access this Website, we will recognize your identifier and may collect various categories of information about you such as information you give us, data related to your use of this Website and its services and information about your transactions, interactions, and communications with us. We may collect such information regardless of whether you are accessing the site as a guest or as a registered user.


Use of Collected Information

We do not sell or market your personal information of personalized data to other organizations. The personal information you provide and the personalized data you create and save on the site is used to provide better service to you and to inform you of products, services or other opportunities that may be available. This may include disclosure of such information to employees, representatives, officers, agents, affiliates, government and regulatory entities, third parties, and service providers. Such information and data will also be used to administer our business, the site, and our services in a manner consistent with this privacy statement. If you provide us with your name, address, telephone number or e-mail address, or have done so in the past, GUITLA USA LLC may contact you by telephone, mail or e-mail. We may contact you for customer service purposes including contacting customers who have not checked out to follow up on abandoned shopping carts or to see if there was a problem with their use of the site. You may opt-in or opt-out of this arrangement either through this Website or by contacting us by any of the methods listed at the bottom of this policy.

GUITLA USA LLC adheres to a strict privacy code regarding children and does not knowingly accept personal information from a child. If it is brought to our attention that a subscriber is under age, we will immediately remove all personal and identifiable information from our records in compliance with the Online Children’s Privacy Protection Act of 1998. In addition, we will not disclose this information to any other companies.


Aggregate Information

If you anonymously visit or browse this Website without registering or logging on with a username, password or other registration code, we do not collect your personal information unless you disclose it to us (e.g., e-mail address). We may collect aggregate, technical information that tracks site use including browser type, IP address, domain name, number or type of pages visited and time spent on this site. We may use such information in a variety of ways including analyzing trends, visitor interests, or to improve the site.


Cookies

«Cookies» are small amounts of data that are stored on your computer. They find their way to your browser via a Web server and flag information about your activity on this Website. This information helps us improve this site and make it friendlier and easier to use. We never use cookies to save passwords, credit card numbers or other highly confidential information. If you reject cookies, you may still use this Website, but your ability to use some areas of our site may be limited.


Sharing Information with Third Parties

Guitla USA LLC may share your information with trusted partners to help perform statistical analysis, send you email or postal mail, provide you with our catalog, provide customer support, or arrange for deliveries.

Guitla USA LLC may also share your information if required to do so by law or in the good faith belief that such action is necessary to comply with law, protect and defend the rights and property of Guitla USA LLC, and under exigent circumstances designed to protect the personal safety of Guitla USA LLC, its customers, or the public.


Opt-Out Of Guitla USA LLC Communications

From time to time, we may send you various communications, including our catalogs, e-mail communications, marketing messages, and information messages.

To opt-out of receiving our e-mail communications, just click “UNSUBSCRIBE” at the bottom of any e-mail you’ve received.

Please note that even if you unsubscribe to our e-mail or direct mailing communications, we may still send you non-marketing messages from us relating to order confirmations and other transactional information.


Other Sites and Services

This Website may contain links to other Internet sites not under our directions or control. This privacy statement does not apply to those sites. We are not responsible for such sites, cannot control how such sites use personal information, cookies or other data, and their representations do not apply to this site. You should always review the privacy representations of those sites that you link to before you use them and particularly before you share personal information.


Security

GUITLA USA LLC maintains your personal information and data according to strict standards of security and confidentiality. Online access to your information is only possible through a secure (SSL capable) web browser. SSL capable web browsers support encryption technology, which helps prevent unauthorized users from viewing your account information as it travels over the Internet.


Policy Updates

GUITLA USA LLC may change and/or update this privacy statement at any time. Any changes or updates will be effective immediately upon posting to this Website.


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